📄 Terms of Use

Effective Date: July 29, 2025
Business Name: Concord Comfort Co.
Website: https://www.concordcomfortco.com

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These Terms of Use govern your access to and use of the Concord Comfort Co. website and services. By visiting our site or scheduling HVAC service in Concord, Charlotte, or surrounding North Carolina areas, you agree to the terms outlined below.

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1. Use of This Website

This website is intended to provide information about our residential HVAC services, including system replacement, repair, maintenance, and energy efficiency tips. You may:

• View and share content for personal, non-commercial purposes

• Contact us via forms or phone for service inquiries

You may not:

• Use the site for illegal, fraudulent, or malicious activity

• Attempt to breach our website’s security

• Copy, reuse, or modify website content without written permission

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2. Services & Estimates

Concord Comfort Co. provides residential HVAC services within the Concord, Charlotte, and surrounding NC areas. All service estimates provided through the site are non-binding until confirmed in writing.

We reserve the right to refuse service or adjust pricing based on scope, accessibility, or unforeseen conditions.

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3. Intellectual Property

All content on this site—including text, images, branding, blog posts, and layout—is the property of Concord Comfort Co. or licensed sources, and is protected by copyright and trademark laws.

You may not reproduce or redistribute any content without prior written consent.

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4. User Submissions

If you submit contact forms or request estimates through our website, you agree that:

• All information provided is accurate

• We may respond to your inquiry via email, phone, or text

• Your contact information may be used to send service updates or promotions (opt-out available)

We will never sell or rent your personal information. See our Privacy Policy for full details.

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5. External Links

This site may include links to third-party resources (such as Energy Star or the U.S. Department of Energy) for informational purposes. Concord Comfort Co. is not responsible for the content or privacy practices of external websites.

Use of those sites is at your own risk.

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6. Limitation of Liability

Concord Comfort Co. is not liable for any direct, indirect, or consequential damages resulting from your use of this website, including errors, interruptions, or third-party links.

While we strive to keep the site accurate and secure, we make no guarantees as to its availability or content reliability.

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7. Modifications

We reserve the right to modify these Terms of Use at any time. Updates will be posted here with a revised effective date.

Continued use of the site after updates means you accept the new terms.

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8. Contact Information

For questions about these Terms of Use, please contact:

Concord Comfort Co.
📍 Serving Concord & Charlotte, NC
📧 info@concordcomfortco.com
📞 (704) 579-3734